Manufacturing Customer Satisfaction Survey | The Rothe Companies, Rothe Houston Manufacturing, SAE AS 9003 compliant, high quality production machining, sheet metal fabrication & assembly or proof-of-concept prototyping

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The Rothe Companies | Rothe Enterprises, Inc., Rothe Development, Inc., Rothe Vtran Services, LLC, Rothe Joint Venture, Rothe Texas

The Rothe Companies provide government information technology, calibration and metrology services, engineering and design, and manufacturing to government and private sector clients in San Antonio, Houston, Mississippi and beyond

Latest News:

REI Calibration Lab Technicians Mike Johnson and Jason Knutson Achieve ASQ Recertification
Learn more...

Stephen Smith Receives ASQ-Certified Quality Auditor
Learn more...

Rothe's REI/Metrology Services Division in Houston is ISO/IEC 17025:2005 & ANSI/NCSL Z540-1-1994 Accredited
Learn more...

The Rothe Companies -
At a Glance:

Rothe Development, Inc.
Women Owned Small Business

Rothe Enterprises, Inc.
Women Owned HUBZone Small Business

Rothe VTran Services, LLC
Veteran Owned Small Business

Rothe Joint Venture
Women Owned Small Business

RX Joint Venture

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REI: Manufacturing - Customer Satisfaction Survey

Our primary goal is your satisfaction.
Please take a few moments of your time to fill out the form below and help us achieve this goal.
Fields marked with an * are required.

Name*
Company*
Address


City
State
ZIP
Phone
FAX
Email Address*

Please rate the following on a scale of 1-5, using the following as a guide.

5 = Outstanding - Performance is consistently outstanding
4 = Exceeds Expectation - Performance is consistently above expectation
3 = Meets Expectation - Performance meets the high standard expected
2 = Below Expectation - Performance represents the minimum acceptable
1 = Unsatisfactory - Performance is inadequate

How timely have you found REI's response to RFQ's to be?*
1 2 3 4 5

On an overall basis, are customer requirements met to satisfaction?*
1 2 3 4 5

Are required delivery dates met to satisfaction?*
1 2 3 4 5

Have quality issues been handled to your satisfaction?*
1 2 3 4 5

On an overall basis has expedited service met delivery requirements?*
1 2 3 4 5

Has all required documentation been prepared and submitted to satisfaction?*
1 2 3 4 5

How accurate have you found REI's BOL, packing slips, and invoicing to be?*
1 2 3 4 5

Please provide additional comments here:

Please call me about the service I have received.

(Note, if you check this box, be sure to add your phone number, even though it is not required to complete this form.)

Contact Information:

Greg Gullett
General Manager, Manufacturing - Houston

Rothe Enterprises, Inc.
920 Gemini St.
Houston, TX 77058

281-480-3855 - office
281-480-3655 - fax

>> View all contacts at The Rothe Companies